Blog

The Aggregator Paradox — Stratechery

Which one of these options sounds better? Fast loading web pages with responsive designs that look great on mobile, and ads that are respectful of the user experience The elimination of pop-up ads, ad overlays, and autoplaying videos with sounds Google is promising both; is the company’s offer too good to be true? Why Web… via…
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Conversational Commerce, without the BS

I’m investing substantial time and effort in helping people to better understand what all the hype around AI and conversational commerce technologies like chatbots and intelligent digital assistants is about. It can be rather overwhelming in my experience. And I don’t blame you. I’m overwhelmed at times by all this news on A.I. induced jobless […]…
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Optimize for an Experience not a Platform

The pace at which new platforms are introduced is increasing rapidly. This means that our customers are always looking for the next opportunity to get their hands on new technology and use it in complex, exciting ways. Virtual reality (VR) and augmented reality are the buzzwords we can’t seem to escape or get enough of. Last year…
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Incremental Opt-in

Putting hurdles between your products and the customer? Reduce them dramatically with incremental opt-ins. Something we’ve all done probably without noticing is opting into things incrementally. Some examples– Purchasing things online as a “guest” and then completing the customer registration after you’ve purchased “to make your return visit easier”. Joining a store loyalty programme where you…
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Evolutionary Biology: Movies are Slow Humans. YouTube are Fast Guppies

When Wired claims YouTube is the world’s best film school available, I would agree, but suggest they’re actually thinking too narrowly in their explanation. Writer David Pierce steps us through what he calls “YouTube Film School,” a loosely organized community of content on the platform which unpacks and analyzes the craft. Pierce believes “the best […]…
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Creating Good Roadmaps

Much has been written about the process of creating product roadmaps, not least the six great articles written by my own team. But there has been surprisingly little written about a product leader’s role in the process. I believe the actions of a product leader all too often are the root cause of a “bad”…
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Your Team is Smarter Than You Are: Why Autonomous Product Teams Work Better

I’ve always argued that product management is a team sport. But as soon as you have more than one team in an organisation and you need them to interact with each other, you introduce friction. 1,798 more words via Your Team is Smarter Than You Are: Why Autonomous Product Teams Work Better — Mind the Product

How Much Technical Debt is Too Much?

Let’s face it, technical debt is something that every Product Manager has to deal with on a constant basis — whether it’s making snap decisions that unblock your team so that they can keep working, short-cutting an ideal architectural solution because you have time-to-market pressures, or deciding to put off working on bugs found after… via…
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The Fundamentals of Building Better Data Products

Data is the world’s most valuable resource, according to The Economist, and the companies that primarily deal in data – Google, Amazon, Facebook and the like – are among the most valuable in the world. Data and data products have been part of my professional career for a long time – from advising telco providers… via…
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The Artist and The Innovator

Over the last nine years, I’ve had the opportunity to work with thousands of entrepreneurs from all over world which has given me some unique perspective that I’d like to share with you today. The stereotype of the entrepreneur has changed. It’s no longer just two guys in a garage. Entrepreneurs come from all walks…
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