There are a dozen ways to order a coffee. Why do dumb bots only allow one?

If bots are going to live up to their hype, we have to move beyond the fixed decision trees and pre-defined scripts.

Last week, Mikhail Larionov from Facebook, wrote a post about decision trees vs web views. He argues that web views are better than using a bunch of decision trees. We agree if you look at most of what we see being built today.

But what if there’s a much better way?

Let’s look at how people would order coffee…

via There are a dozen ways to order a coffee. Why do dumb bots only allow one? — Technology on Medium

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Zain

Zain Abiddin is an Entrepreneur & Product Manager. He is the founder and Product Manager of Chillik Media, a design led software agency based in San Francisco.

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